We are an international team of professionals in love with music and our goal is to provide top-quality services for musicians and music bands all over the world

FAQ

GENERAL

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Q: With customers from what countries do you work?

A: Thanks to the Internet we have an opportunity to work with bands from all over the world. If you can use PayPal and speak English – then you are free to cooperate with us.

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Q: What methods of payment do you accept?

A: We accept only PayPal, since it’s the most convenient and reliable method of payment. It also allows us to accept credit card payments, if you do not have your own PayPal account.

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Q: When should I pay for my order - in advance or after it’s completed?

A: We work on terms 50% payment upfront, 50% in the end of the project. It’s a good compromise. You still can pay a full amount in advance though, if you like.

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LOGO DESIGN

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Q: In what format will I get my logo?

A: The final file will be available for you in vector format (.EPS), which allows you to use your logo in any size without loss of quality. We will also provide a PNG file with transparent background.

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Q: What if I don’t like the draft you made, may I ask to make another?

A: Yes, of course. We make up to 3 different drafts within the standard package. Each next one will cost extra $ 39, however 95% of our customers are satisfied with one of the first drafts.

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Q: I like one of three drafts, but I still want to make changes in it. How many revisions may I ask for?

A: Usually, we make as many revisions as necessary. The most important thing for us is a satisfied customer. However, we make only small adjustments (change some letters, remove or add some details, etc.) 

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Q: Can I order a color logo?

A: We prefer to make monochrome logos (1 color). Such logos are more versatile for any graphic materials and you will never have problems when sending your logo to promoters or other graphic artists. However, you can order a color logo. In this case, we charge an additional 40% of the standard logo package price. Just email us if you want to see the examples of our color logos.

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Q: What is an emblem and how does it differ from a logo?

A: An emblem is a simplified logo, which usually consists of an abbreviation of the band name or a graphic symbol. They are more simple and memorable, than logos with full names, and can serve for various purposes. For example, you can use it for printing on T-shirts, caps, stickers, and other merchandise. They can also be used for branding purposes, for example on banners, stage scrims and bass drum stickers. See examples in our portfolio to better understand how they look like.

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ALBUM ARTS

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Q: I have a concept of an album art, how can I find out a price?

A: The price depends on the style you prefer. In this section you can find standard prices for hand-drawn arts and photorealistic collages. If you do not know which style is more suitable for your concept, send us a message and we will gladly help you with that.

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Q: In what format and resolution will I get the final file with my album art?

A: The final file with your album art will be available in .JPG format in high resolution (in most cases, 3000x3000 pixels). We can also send you the cover in any other format for printing, for example .pdf, .tif or any other.

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Q: Can I get a project file with separate layers of the album art?

A: We do not provide project files. As an exception, we can provide you with a PSD file where the album art and logo / title are made in separate layers, so you can change their position.

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Q: What technique do you use to create an album artwork?

A: It depends on customer's wishes. In our portfolio you can find examples of fully drawn works, as well as works that are made using the matte painting technique. Matte painting allows to create more realistic graphics, but it can be used only for specific concepts. Drawn graphics allows us to implement any idea.

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Q: Can I make changes during the working process on a cover art?

A: Yes, we will send you intermediate versions and you can write what you like and dislike about them, or what you would like to remake. All the changes should be made at the first stages, when we develop the sketch or draw the outline.

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Q: I want to use the album art for printing on backdrops / stage scrims. Can you provide me with the right file?

A: We usually create all cover arts in a raster format, not a vector one. They have a limited resolution, which is not enough to print in such a large size. If you plan to use your album art for printing in a large size, you should discuss this in advance. For example, we can develop a vector artwork that could be printed in any size without loss of quality. However, we develop such artworks in a different, simpler style. You can ask for examples of such works via email.

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Q: I want to order a layout design for a physical release (Digipack, Jewel case). Is this possible?

A: Yes! We are ready to develop a layout design for any type of packaging, but only in case if you ordered an album artwork from us. All we need is a template from your printing company, so that we prepare the files according to their technical requirements. The cheapest option is a design based on the front cover artwork. In this case, we use separate elements or zoomed-in scenes from the main art to make other pages. If you want something more complicated - we are ready to develop additional graphics. The price is to be clarified with us individually.

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MERCH DESIGN

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Q: What kind of T-shirt designs do you develop? 

A: There are many different options but our favorite is a vector drawn art in a "cartoon-ish" style with up to 6 colors. Such artworks look cool; they can be printed with silkscreen printing and in any size without loss of quality. However, if you want something simpler - this is not a problem. We also develop more simple designs based on a logo, emblem, vector clipart or even a typography. Just send us your wishes and / or a couple of examples.

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Q: In what format do you create arts for T-shirts?

A: Most of the T-shirt designs we create in vector format, so that they can be printed in any size without loss of quality. We also make a color separation for silkscreen printing method and use no more than 6 colors. If you want a raster design or to use more than 6 colors, specify this in your email.

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Q: Are your artworks for T-shirts same detailed and realistic as your cover arts?

A: No! Unfortunately, cover arts and merch designs are made differently and cannot be same detailed. Most covers are developed in a raster (bitmap) format. T-shirt designs we make in a vector format. Vector format does not allow creating a "realistic" work with many details. Also, you can’t use a lot of colors in T-shirt design, so it can still be printed without any problems. Nevertheless, we make top-quality drawn arts for T-shirts and you can check it by looking at our portfolio.

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VIDEO PRODUCTION

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Q: Do you have a fixed price for video production?

A: Unfortunately, it's impossible to name a specific price, since it depends much on many factors. In contrast to conventional graphic design, work on videos is more time-consuming. Before we can calculate an approximate cost, we need to know your wishes about the content and style of the video, see the references, listen to the song. After that we can name you the recommended and the minimum budget. Depending on the option you choose we will decide which techniques to use in the video.

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Q: I want to make a simple lyric video based on our cover artwork. Could you do this?

A: Sure! We have two motion design artists in our team, so we can cover a very wide range of your video needs. If you need something simple and cannot afford a large budget, we have options to offer. Just drop us a message.

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Q: How long does it take to make a video?

A: Complex video projects usually take about 4-6 weeks. More simple lyric videos can be finished withing 2-3 weeks.

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Q: Do you send any updates during the working process on an animated music video in order to keep your clients informed?

A: About a week after we start working on an animated music video, we send a few screenshots to our clients, so that they can see the style of the video. Approximately in the middle of the project we make a small teaser, 15-20 seconds long. Unfortunately, we cannot send more updates, since the work on such videos is quite a complicated and time-consuming process. Moreover, we cannot make many changes in the process, because it is too time-consuming and the budget can grow at times. That's why complex video projects require a lot of trust in the artist. Please see all examples of our works on animated music videos and lyric videos to make sure that our style suits you.

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If you have any other questions that are not listed in this section, just email us.